Download our latest report - Protecting and growing your payments business -Are you passionate about building reliable, scalable, and high-performing systems? Do you thrive on solving complex infrastructure challenges while driving automation and observability best practices? If so, we want to hear from you!At Thredd, we’re looking for a Site Reliability Engineer to act as a North Star for this evolving discipline. As our first engineer in this role, you’ll have the unique opportunity to shape our SRE strategy, establish best practices, and set the standard for service reliability and performance.What You’ll DoDefine strategies for Application Performance Monitoring, Unit Cost, and Chaos Engineering.Continuously optimize production environments to enhance reliability and efficiency.Implement and apply MTTR, SLO, and SLI principles to ensure high service standards.Respond to incidents, analyze root causes, and drive long-term improvements.Maintain fault-tolerant, scalable, and cost-effective infrastructures and services.Monitor availability, latency, and system health to keep our platform running smoothly.Lead blameless postmortems and refine our incident response processes.Provide feedback loops to development teams on operational gaps and resiliency concerns.Support services before they go live with system design consulting, capacity planning, and launch reviews.Scale systems sustainably through automation and infrastructure evolution.Deeply understand our customers’ needs and the critical role Thredd plays in their businesses.What You’ll Be Working OnBuilding and maintaining the infrastructure, tooling, and technical foundation of Thredd.Ensuring high service uptime and reliability so product teams can innovate effectively.Playing a key role in shaping the core technology layers that drive our platform’s success.What You NeedProven experience implementing SRE principles at scale, including deep knowledge of SLI/SLO/SLA differences.A product engineering background with strong coding skills in Python, C#, or similar.Experience with incident management frameworks and evolving them for efficiency.Expertise in cloud platforms (AWS preferred) and container orchestration (Docker, Kubernetes, ECS).Solid understanding of microservices, service mesh, and modern architectural concepts.A collaborative mindset – you thrive on helping others and driving company-wide impact.Nice to HaveExperience working in regulated industries (e.g., PCI compliance).Background in capacity planning, performance, and load testing.Sysadmin skills for troubleshooting disk, network, and infrastructure issues.Why Join Thredd?The chance to define and lead SRE best practices from the ground up.A high-impact role in a rapidly growing company.A collaborative, innovation-driven culture where your expertise will shape our platform’s future.If you’re excited about scaling infrastructure, improving reliability, and making a real impact, apply now and help us build the future of Thredd!Create a Job AlertInterested in building your career at Thredd? Get future opportunities sent straight to your email.Apply for this job

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