The Head of IT at Plexal will be a strategic and hands-on IT lead who can evolve our technology function. This role is pivotal in ensuring the smooth operation of IT systems across our offices, co-working facilities and event spaces, while also supporting the digital needs of a growing team of approximately 100 employees. This role will combine technical expertise with leadership skills to deliver robust, secure, and scalable IT solutions that support business growth and innovation.

Contribute to and be responsible for the implementation of the companys tools and technology strategy.Lead and manage the IT team and external vendors.Oversee IT budgets, procurement, and asset management.Maintain and improve IT infrastructure across offices and event spaces (e.g., networking, AV systems, Wi-Fi, access control).Ensure high availability and performance of systems and services.Employee IT SupportOversee end-user support for hardware, software, and connectivity issues.Champion a positive IT support experience for all employees.Cybersecurity and ComplianceImplement and monitor cybersecurity policies and practices.Ensure compliance with data protection regulations (e.g., Conduct regular risk assessments and audits.Lead the implementation, integration, and ongoing development of business tools and platforms (e.g., Power BI, collaboration tools, workflow automation).Provide training and support to teams to maximise tool usage and impact.Project ManagementLead IT projects such as system upgrades, cloud migrations, and software rollouts.Collaborate cross-functionally to support digital transformation initiatives.This role will likely require business travel across Plexal sites.You may be asked to undergo Security Clearance (min. requirement: British Citizen or min. Ability to communicate effectively with senior stakeholders, peers and external providers, turning technical information into business language and vice versaSkilled in supporting Microsoft 365 suite, including admin tools such as InTuneandJamfExtensive knowledge of Microsoft, Windows and macOSSkilled in data analysis, preferably with Power BIExperience of Service Introduction and Delivery Management in a multi-supplier, outsourced environment through an appropriate set of agreed service levels and a suitable service monitoring and reporting frameworkExperience supporting hybrid work environments and AV/event tech setups.Track record of leading IT projects and managing third-party vendors.Bachelors degree in Information Technology, Computer Science, or a related field (or equivalent experience).A background in coworking/shared office space background would be extremely beneficialSomeone who doesnt mind getting stuck in and will get involved with all aspects of ITBENEFITS PACKAGEWe inherit the mission of UK government and deliver it in an agile and creative fashion.We embrace individuals who leverage technology and creativity to tackle our greatest challenges head-on. We strongly advocate for maintaining a harmonious work-life balance, our goal is to ensure every member of our team can authentically be themselves and live their best lives. We firmly believe that innovation and creativity flourish when we cultivate a diverse workforce, comprising highly skilled individuals with a wide range of perspectives to contribute.A generous pension scheme (with a company contribution of up to 10%)Private healthcare, life assurance and critical illness coverWe are a Disability Committed employer and are willing to make reasonable adjustments throughout the recruitment process.#