Overview

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Senior Director Revenue Operations

role at

GWI .Location: London. Office requirement: Hybrid with 2 days per week in office. Employment type: Permanent, Full Time.At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for a Senior Director, Revenue Operations to play a key role in our Revenue Operations team in London. If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary.

Responsibilities

Strategic leadership of revenue processes and tools to ensure a seamless customer journey and support revenue targets.

Work closely with revenue leadership and cross-functional partners across the business to drive operational excellence.

Lead with flexibility in a high-tempo environment and manage change as the company grows.

Qualifications

Strategic Leadership : Proven experience leading revenue operations or business operations teams with the ability to translate commercial objectives into scalable operational initiatives.

Salesforce and Tech Stack Expertise : Deep understanding of Salesforce and tools like Clari, Salesloft, and Highspot. Act as a strategic partner to the Salesforce team.

Operational Excellence : Experience creating and managing BAU processes, resolving sales disputes, managing rules of engagement, and handling operational requests with a service mindset.

Data Fluency : Ability to interpret data, drive decisions with insights, influence stakeholders, and measure performance improvements.

Cross-Functional Collaboration : Comfortable working across marketing, product, analytics, LandD, and sales to align initiatives and support the client experience.

Commercial Acumen : Understanding of how operations drive business outcomes, prioritizing high-impact work and making trade-offs to support revenue success.

What to expect

Attitude and values: think big, ask why, and show respect to everyone at every level.

Interview steps

Preliminary phone call with the Talent Team (no video required).

First video interview with the hiring managers.

Second (and final) video interview with the hiring panel, often including a presentation, followed by a values conversation with members of the wider GWI community.

What is GWI?GWI is modernized consumer research; global, on-demand, and accessible to everyone, not just data experts. Our platform provides fresh and insightful data about consumers’ values, purchase journeys, media usage, and social media habits. Data represents the views of nearly 3 billion people across 52+ countries and is used by agencies, brands, and media companies to understand what drives their audience to action.

What’s in it for me?

Competitive benefits: 25 days annual leave, health cash plan, pension plan with 4% matching.

Great work-life balance: Flexitime, early Friday finishes, work-from-anywhere options.

Family-friendly flexibility: Carer days, enhanced parental leave, health cover for your family.

Learning and development: Accredited learning programs, mental and physical health support, reward and recognition programs.

Community and DEI: DEandI initiatives, volunteer options, and 100% donation matching where applicable.

Diversity, Equity and InclusionWe take DEandI seriously. It is central to our value of showing respect and to our company culture. We strive to make our offices and teams as diverse as our data. We also encourage applications from disabled candidates and provide assistance during the application and interview process. We encourage individuals from all backgrounds, including those from underrepresented and marginalized communities, to join our team.

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