£35,340 - £39,268 per annum (dependent on experience) Full-time - 35 hours per week 12 month fixed term contract (with possibility of extension/permanent role) London SE26 - Hybrid Working Hexagon Housing owns and manages over 4,000 general needs homes in South-East London. We take pride in providing high quality services to our customers, are committed to raising the quality of our services and putting residents at the heart of what we do. We are looking for an outstanding candidate with a genuine desire to work with our residents to join our Income Team to cover a 12 month secondment. There is the possibility of a permanent role after 12 months should the secondment become permanent. You will ensure that our income collection services are delivered with the highest standards of professionalism and customer care. You will provide an effective, efficient and responsive revenue service to residents on a patch, maximising income and sustaining tenancies. Our ideal candidate will have: A background in debt/arrears recovery (preferably in the housing sector). Knowledge of the legal processes involved in arrears recovery. A commitment to excellent standards of customer care. Good communication, numeracy, and IT skills. An ability to sensitively manage difficult situations with residents to achieve positive outcomes. If you think you have the skills to do all this and more, we want to hear from you. As an organisation we are concerned with people, their homes, and communities. ..... full job details .....