Overview

IT End User Support Specialist - On-site - Sowerby BridgeWe are on the hunt for a skilled and passionate End User Support specialist to join a growing international business providing support to stakeholders across the business for IT related issues. This role will enable users to take full advantage of the Hardware, Software, Applications, and Devices available to them to support business goals while providing a top tier experience for the end users.This is an on-site role working 37hrs per week, with a half day on Fridays finishing at lunch time.Responsibilities

Provide high quality End User IT support to colleagues and stakeholders across the businessAct as a key point of contact for the wider business and the IT Support functionTroubleshoot hardware and software related issues with scope to escalate issues to team leaders and more senior colleagues as neededExperience and Skills

Experience with SCCM or IntuneConfidence administering and maintaining networksExperience working with a variety of hardware including Desktops, Laptops, Printers, and Mobile Devices and their managementStrong background of troubleshooting hardware and software related issuesExperience working within an ITIL environment, ideal candidates will hold an ITIL V3 or V4 certificationExcellent knowledge of O365 and Microsoft OS''sUnderstanding and experience of Active Directory, Azure AD, and ExchangeBenefits

Company pension plan up-to 7% employer contributionLife Insurance up-to 2x your annual salary25 Days Holiday per year

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