Customer Service Administrator Middlesbrough Monday to Friday, 8am 4.30pm 36.5 hours per week £12.21 per hour Permanent position (following a probationary period via agency) A proactive and detail-oriented Customer Service Administrator is required join a leading Teesside manufacturing company. Working with a skilled, knowledgeable and supportive team, you will be a key point of contact for customers, playing a crucial role in coordinating orders and ensuring a smooth delivery process. Key Responsibilities: Manage customer enquiries (mainly over email, but some queries come in over the phone) and requirements with a focus on delivering excellent service. Process and track orders Coordinate with other departments across the plant to schedule and confirm deliveries. Maintain clear and consistent communication with both customers and internal teams. Skills and Experience: While prior customer service experience with an engineering, manufacturing or distribution company would be great, it is not essential. The company are committed to developing their employees and will provide comprehensive, ongoing training on operating systems and procedures. You ll be eager to learn, possess a strong work ethic, and be ready to take on a new challenge. For more details, please apply with your CV or contact John at Pin Point Recruitment. ..... full job details .....