Customer Service Executive

Duration: This is a temporary position to start asap will be ongoing (9-12 months)
Location: Portsmouth
Salary: £13.50- 13.75per hour
Hours: Monday to Friday, 37.5 hours per week (flexible between 8AM - 6PM)  

Dynamite Recruitment is proud to be supporting an award-winning business in their search for talented people to join their business. We are currently recruiting for an exciting Customer Service Executive position with a leading, well-established business on a temporary basis.

This is a fantastic opportunity for someone with a background in telephone-based customer service who''s looking to start work as soon as possible.

As a Customer Service Executive, you will be:

• Assisting customers over the phone and by email with a wide range of enquiries
• Managing client accounts and building lasting relationships
• Following enquiries through from initial contact to resolution
• Handling complaints in a professional and empathetic manner
• Working with internal departments and third parties to support customer needs
• Completing a range of administrative tasks and call handling duties

• Previous telephone-based customer service or call centre experience
• Strong communication and interpersonal skills
• Ability to multitask and work under pressure
• Great attention to detail and solid admin skills
• Proficiency in Microsoft Office, especially Outlook and Excel