The roleWe are inviting expressions of interest from skilled and experienced Repairs and maintenance Planners for new Full-time roles based in Hitchin, Hertfordshire as we prepare for several upcoming projects.Our ServicesFortem Solutions are a successful Nationwide business specialising in the Social Housing sector. We provide Repairs and Maintenance, Planned, Retrofit, Capital Works and Decarbonisation workstreams within Local Authorities and Housing Associations and are part of the Willmott Dixon Group.For our Repairs Planners who work in a Smart Hub team in our newly refurbished Head office, we are looking for a well organised individual with excellent customer service and scheduling skills as you will be responsible for providing a seamless service to one of our repairs and maintenance contracts across the UK.This will be a full-time office-based role based in Hitchin, Mon- Fri 8.00am-4.30pmDuties and Responsibilities Providing an effective service and identifying ways of improving service Accountable for reviewing the daily diaries and implementing changes/improvements to daily plan Liaising with operatives, tenants, and the Client, ensuring high levels of customer service and delivery to required levels of time and quality Coordinating the successful completion of daily works orders in conjunction with all direct reports Ensure trade skill sets and location parameters are working effectively Tracking and monitoring to completion to ensure a first time fix Arranging ..... full job details .....