Job Title: Customer Service ExecutiveContract: 3-4 Month Fixed-Term Contract (Potential for Extension)Location: Belfast, BT1 6FB Role Purpose:To provide excellent customer service by managing the full order process, resolving queries, and ensuring timely delivery of customer orders. Key Responsibilities:Process and manage customer orders (on time, in full)Handle incoming queries promptly and professionallyBuild strong relationships with customers, sales, and logisticsEnsure accurate data entry and reportingSupport issue resolution and continuous process improvementAssist with billing, clearing, and customer spend activities Skills and Requirements:Strong communication and interpersonal skillsDetail-oriented with a customer-focused mindsetPositive, proactive, and team-oriented attitudeMinimum 5 GCSEs (A-C), including Maths and EnglishPrevious customer service or order management experience preferredCarbon60, Lorien and SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy. ..... full job details .....