OverviewAbout the Role: We are seeking a dedicated and organised Care Coordinator to join our domiciliary care team. You will play a vital role in ensuring the smooth and effective delivery of high-quality home care services. The ideal candidate will have a passion for supporting vulnerable adults and the ability to manage care schedules, communicate effectively with carers and service users, and uphold compliance with CQC standards.

Responsibilities

Coordinate daily care visits for clients, ensuring rota coverage and continuity of care.

Liaise with care workers, service users, families, and external agencies to maintain high standards of service.

Ensure care plans and risk assessments are accurate, up-to-date, and regularly reviewed.

Respond promptly to any issues or changes in care needs, including emergency cover arrangements.

Support recruitment, onboarding, and training of new care staff as required.

Participate in the on-call rota, providing out-of-hours support as needed.

Ensure compliance with CQC regulations and company policies.

Maintain accurate records using care management systems.

Conduct spot checks, supervisions, and quality assurance visits in the community.

RequirementsEssential

Previous experience in a care coordination or domiciliary care role.

Excellent communication and organisational skills.

Strong understanding of scheduling and rostering systems.

Ability to work under pressure and meet deadlines.

Full UK driving licence and access to a vehicle.

Good working knowledge of CQC regulations and safeguarding procedures.

Desirable

NVQ Level 3 in Health and Social Care (or working towards).

Experience with electronic care management software (e.g., PeoplePlanner, CarePlanner, PASS).

Local area knowledge is an advantage.

What We Offer

£29,000 annual salary

Ongoing training and career development opportunities

Supportive team environment

Mileage allowance (if applicable)

Company pension scheme

Working Hours

Monday to Friday, 9am - 5pm

Flexibility required for on-call rota and occasional out-of-hours duties

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