Belmont Recruitment are currently seeking an experienced Repairs Administrator to work with our client based in Bowburn. The incoming candidate will be responsible for the coordination and administration of day-to-day repairs, maintenance, and property compliance, ensuring tenants receive a high quality and responsive service.

Main Duties

• Coordinate and schedule repair requests in line with service KPIs
• Be the primary contact point for all repair and maintenance queries from tenants and staff
• Ensure all statutory compliance checks (e.g., Gas Safety, Electrical Inspections, Fire Alarm testing) are completed within required timeframes
• Maintain clear communication with tenants, contractors, and internal teams regarding works and access arrangements
• Support the internal Repairs & Maintenance team and external contractors by managing diaries, job systems, and service schedules
• Assist in sourcing and managing external contractors, ensuring value for money and quality assurance
• Maintain accurate records and management information systems (MIS), including processing work orders and purchase orders
• Provide property condition reports and liaise closely with the wider housing team for effective collaboration
• Adhere to all relevant legislation, policies, and procedures while keeping up to date with professional best practices

Essential Criteria

• Previous experience working in housing repairs, maintenance, and compliance
• Excellent customer service skills, including clear written and verbal communication
• Proficient in Microsoft Office and management information systems
• Ability to manage a busy workload, prioritise tasks, and meet deadlines
• Strong relationship-building skills with both customers and colleagues

Desirable Criteria

• Qualification in Housing/Property Management, Health & Safety Compliance, or Administration
• Knowledge of planned and preventative maintenance legislation (e.g., gas and electrical safety)
• Full UK driving licence and access to a car

If your skills match the above criteria, please apply with your updated CV.