CRM and Automation Lead We''re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we''re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind.Our mission relies on a team full of inspiring, customer obsessed people, and we''re looking for a CRM and Automation Lead to lead the strategy, execution and optimisation of CRM and marketing automation activity across all digital communication touch points. Could that be you? If designing automated customer journeys and seeing data-driven campaigns boost engagement, retention, and lifetime value puts a smile on your face, we''d love to hear from you. Here''s why you''ll love this role - Take ownership of Salesforce CRM data, ensuring accuracy, segmentation and audience strategy across campaigns- Design, build and optimise automated customer journeys that drive engagement and retention - Deliver impactful email, SMS and Member Get Member campaigns form concept to reporting - Collaborate with Digital, Performance, Brand, and Engagement teams to align CRM activity with wider marketing objectives- Analyse campaign performance and implement continuous improvements through testing and data-driven insights Here''s why you''ll be great in this role - You have proven experience in CRM, lifecycle marketing, or marketing automation- Hands on experience with ..... full job details .....