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Permanent

Customer Coordinator

Trafford Park
money-bag 28000.00-28000.00 Annual
3082931014
Posted 6 days ago

Looking for your next opportunity as a Customer Coordinator? Join a support-focused technology company that provides equipment, software, and training solutions to help people work more effectively. As a Customer Coordinator in this organisation, you''ll play a key role in supporting business clients, managing service requests, and ensuring smooth coordination of deliveries, training, and coaching. This Customer Coordinator role is perfect for someone highly organised, detail-oriented, and passionate about helping clients have a seamless experience. What will you be doing as a Customer Coordinator?Responding promptly to client email enquiries and telephone callsManaging and processing client requestsCoordinating on-site and remote services, including deliveries, training, and coachingPreparing quotations and handling customer payments efficientlyLiaising with internal teams such as Business Development, Warehouse, Procurement, Training, and CoachingMaintaining accurate data entry and records across internal systemsMonitoring KPI''s and ensuring tasks are completed within agreed time-framesFollowing up on outstanding cases to ensure clients remain supported throughout their journeyWe would LOVE to hear from you if you have the following skills and experience:Previous experience in an administrative, coordination, or customer service roleExcellent verbal and written communication skills, with professional telephone and email mannerStrong organisational and time management ..... full job details .....

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