Aftersales Manager Vacancy in Letchworth, HertfordshireWe are currently recruiting on behalf of our client, a premium brand main car dealership in Letchworth, for an Aftersales Manager to lead the Service department and drive both customer experience and departmental performance. Benefits for the Successful Aftersales Manager:Up to 50,000 basic salary and up to 70,000 OTEMonday to Friday working pattern with a 45-hour week and Saturday morning rotaCompany car25 days holiday plus bank holidaysLife assurance and staff discountsDiscounts on car purchase and servicing, alongside additional lifestyle perksSupportive environment with tailored training, manufacturer development and ongoing progressionDuties:Oversee the daily operations of the Service department, managing productivity, efficiency and workflowLead, coach and develop a multi-disciplined team, including Technicians and Service Advisors, ensuring excellent customer service standardsDrive service department targets and commercial performance, working closely with the wider business to maintain profitabilityManage departmental financials, compliance and consistent customer satisfactionMaintain a positive team culture with clear expectations, ownership and continuous improvementEnsure manufacturer and industry standards are followed in day-to-day processes and requirementsRequirements for the Aftersales Manager Role:Proven experience in a senior Aftersales Manager or Service Manager position, with strong Service operations ..... full job details .....