Morgan McKinley Northern Home Counties are proud to be supporting a leading financial services business, recruiting for an Account Manager. This role will take ownership of the EC and Lease portfolio, ensuring strong performance, customer retention, and loss control, while also driving credit program adoption across the network. Main Duties and Responsibilities:Manage receivables, controlling delinquency and minimising net lossesBuild strong relationships with franchisees and regional sales teamsResolve customer credit and delinquency issues to ensure retentionOversee collections activity, including skip accounts and legal actionsPromote and train the field on credit program features and benefitsProvide portfolio analysis, reporting, and forecasts to managementPerson Specification:2-4 years'' experience in credit control, collections, or financial servicesStrong communication and relationship-building skillsOrganised, detail-focused, and proactiveConfident using Microsoft Office and adaptable to new systemsPositive attitude with the ability to work independently and as part of a teamSalary and Benefits:This is a full-time, in-office role based in Kettering, working 37.5 hours per week across shifts between 8:30 AM - 5:30 PM. The base salary is 28,000, with possible bonuses. ..... full job details .....