Programme duration12 Months and 3 Months End of Point AssessmentProgramme name Level 2 - RetailerForget Me Not Children''s Hospice supports children and families facing the loss of a child across West Yorkshire. The trading company runs a network of shops which play a vital role in helping to fund our essential work. They’re also great places to pick up a bargain, find something fabulous, donate your unwanted stuff.

Our promise is that for as long we’re here, no family in West Yorkshire will have to face the loss of their child alone.

Job descriptionForget Me Not Children''s Hospice has a fantastic opportunity for an Apprentice Retail Assistant to join our team.

In this role you’ll gain hands-on experience in a busy retail environment while working towards a nationally recognised qualification. You will support the shop manager and assistant manager in effectively sorting, displaying and selling items.

Main Duties and Key Responsibilities

Greeting and assisting customers with a smileLearning how to operate tills and handle paymentsKeeping shelves stocked and displays looking greatSupporting with stockroom tasks including sorting, steaming and pricing donated stock.Assist shop with promoting and processing gift aid.Helping achieve sales and KPI targets.Learning about the charity and acting as an ambassadorWorking towards your Retail Apprenticeship qualificationFor all of our roles we expect employees to abide by the expectations set out within the Together for Families Framework. Complying with Together for Families means that we will all act with integrity to ensure we are trusted the people we care for, the people we work with and everyone who supports Forget Me Not.

Whilst you are employed as an Apprentice Retail Assistant, you will work towards achieving a Level 2 Retailer Apprenticeship, which is delivered in the workplace by Inspiro Learning.

To become an apprentice, you must:

Be 16 or over.Not already be in full-time education.You can start an apprenticeship whether you’re starting your career, want a change or you''re upskilling in your current job. You can have a previous qualification like a degree and still start an apprenticeship.

As an apprentice you’ll:

Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace.Learn and train for a specific job.Get paid and receive holiday leave.Get hands-on experience in a real job.Sudy for at least 20% of your working hours.Complete assessments during and at the end of your apprenticeship.Be on a career path with lots of future potential.What is an apprenticeship?

An apprenticeship is a real job where you learn, gain experience and get paid. You’re an employee with a contract of employment and holiday leave. By the end of an apprenticeship, you''ll have the right skills and knowledge needed for your chosen career.

Levels of an apprenticeship

Each apprenticeship has a level and an equivalent education level. You can start an apprenticeship at any level.

At the end of your apprenticeship, you’ll achieve the equivalent education level. For example, if you complete a level 3 apprenticeship, you’ll achieve the equivalent of an A level.

Future ProspectsThe chance of a full time position on completion of the apprenticeship and further progression on to Level 3 Retail Supervisor Apprenticeship.Skills requiredA positive attitude and willingness to learn.Good communication and teamwork skills.Reliable, punctual, and enthusiastic.Innovative and creative when approaching challenges.The ability to rapidly adapt to changing conditions.Confident and professional.Qualifications requiredGCSE Grade 4-C or higher in Maths and English

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