Senior Claims ManagerShrewsbury £35,000 per yearFull Time, PermanentThe role of Senior Claims Manager This is a pivotal position responsible for overseeing the full claims lifecycle from initial notification through to settlement. Working for a well-established insurance-focused organisation, you will lead claims operations across Commercial, Agricultural, and Personal Lines, ensuring efficiency, accuracy, and an exceptional level of client service.Responsibilities of the Senior Claims Manager - Manage and oversee the end-to-end claims process, ensuring timely and accurate resolution- Liaise with insurers, loss adjusters, solicitors, brokers, and clients to progress and settle claims- Supervise claims handlers, providing leadership, guidance, and performance oversight- Review claims for compliance, accuracy, and adherence to company procedures and regulations- Implement and improve policies and processes to enhance service delivery and operational efficiencyThe CandidateThe successfully appointed Senior Claims Manager will have the following skills and abilities:- Proven experience within claims handling, including leadership or supervisory responsibility- Strong organisational, analytical, and communication skills with the ability to manage multiple priorities- Confident using Microsoft Office and claims management systems such as Acturis, with a detail-oriented approachFriendly Note: If this job is not for you but you are looking for a new opportunity, please contact us ..... full job details .....