Accommodation Administrator Gloucester - Onsite 3 days a week 6 month contract Inside of IR35 £150 per dayWe are seeking a highly organised and customer-focused Accommodation Administrator to support the delivery of an excellent residential experience for all learners, delegates, and guests.Working as part of a collaborative team, you will play a key role in coordinating accommodation services end-to-end - from pre-arrival bookings to on-site support and post-stay administration. You will ensure that all customers receive a seamless, welcoming, and professional service throughout their stay.Key ResponsibilitiesAccommodation andamp; Booking ManagementManage accommodation bookings, allocations, and room schedulingEnsure accurate records are maintained within booking systemsCoordinate room availability in line with course schedules and operational needsLiaise with internal teams to ensure efficient room utilisationCustomer ExperienceAct as a first point of contact for accommodation-related enquiriesProvide clear pre-arrival information including check-in details and site guidanceWelcome and support guests on arrival and throughout their stayRespond promptly to queries and resolve issues in a professional mannerOperations andamp; CoordinationLiaise with housekeeping, catering, and facilities teams to ensure high standards are maintainedMonitor room readiness, cleanliness, and maintenance issuesSupport the resolution of any accommodation-related concerns or ..... full job details .....