Business Analyst - National company - Birmingham hybrid - Up to 45K plus bens 

Stratospherec have an opportunity for a Business Analyst with at least 3 years commercial experience to join one of its clients working for a Family Centred Services company in Birmingham in the West Midlands. As part of its ongoing mission to strengthen its services and systems our client is looking for an experienced Business Analyst to join its dynamic Programme and Project Management team.

As a Business Analyst you will play a direct role in improving services for families and young people as part of a forward-thinking digital team that values innovation, efficiency, and social impact. You will play an essential role in supporting the successful delivery of business change initiatives across the company. Working closely with project managers, developers, and stakeholders, you will be responsible for gathering, analysing, and translating business requirements into actionable solutions.

This position requires strong communication, stakeholder management, and documentation skills, as well as a keen understanding of business processes and IT systems.

This will be a hybrid role based 2 to 3 times a week in the company’s central Birmingham office close to rail and transport links.

Key Responsibilities

•             Gather and analyse business requirements throughout the full lifecycle.

•             Conduct workshops, interviews, and prototyping sessions to capture stakeholder needs.

•             Produce functional and non-functional specifications, user stories, and other documentation.

•             Support Agile software development and project delivery teams.

•             Assist with User Acceptance Testing (UAT) and business readiness activities.

•             Collaborate with project managers to manage scope, changes, and deliverables.

•             Ensure compliance with regulatory conduct rules.

•             Facilitate positive change by embedding improved processes and solutions.

Skills & Experience

•             3–5+ years of experience as a Business Analyst.

•             Educated to degree level or equivalent experience, with strong Maths and English skills.

•             Proficient in requirements gathering from diverse stakeholder groups.

•             Strong stakeholder management and influencing skills.

•             Excellent communication and documentation skills.

•             Experienced in Agile, Waterfall, or hybrid delivery methodologies.

•             Skilled in creating user stories, epics, and maintaining product backlogs.

•             Experienced in process mapping tools (e.g., Visio, Lucidchart, Draw.io).

•             Familiar with BPMN standards and process modelling techniques.

•             Confident with O365 tools including Word, Excel, Teams, PowerPoint, and Outlook.

•             Industry-recognised qualifications in business analysis are a plus.

•             Ability to work independently and collaboratively in fast-paced project environments.

This role is offering a competitive salary and benefits package up to 45K plus excellent benefits, opportunities for personal growth, training, and professional development and a flexible, supportive working environment.