Overview

Role:

Homelessness Prevention and Solutions OfficerLocation:

Harrow Civic Hub, Forward Drive, HA3 8NTEmployer:

Pertemps Recruitment Partnership (on behalf of the London Borough of Harrow)Contract:

Temporary – Initial 3 months, with potential for extensionHours:

36 hours per week, Monday to FridayWork Style:

Hybrid workingRate:

£29.51 per hour (Umbrella PAYE)Pertemps Recruitment Partnership is seeking a detail-oriented and proactive Homelessness Prevention and Solutions Officer to join the Housing Team at Harrow Council. This is a frontline role focused on preventing homelessness, resolving housing crises, and arranging both temporary and long-term accommodation for households in need. Please note that the successful candidate must have a valid UK driving licence, access to a car, and business insurance.Responsibilities

Proactively assess homelessness cases to identify prevention opportunitiesWork directly with individuals and families facing housing crisesProvide tailored advice in accordance with the Homelessness Reduction Act 2017Develop and implement Personalised Housing Plans (PHPs)Liaise with landlords, support services, and internal departments to secure suitable housing solutionsArrange temporary and settled accommodation as requiredMaintain accurate case records and ensure compliance with statutory dutiesRequirements

Experience in a similar housing or homelessness role within a local authorityStrong knowledge of housing legislation, including the Housing Acts (1985, 1996), Homelessness Act 2002, and Homelessness Reduction Act 2017Good understanding of housing benefit rules, welfare systems, and the private rented sectorFamiliarity with illegal eviction processes, court possession proceedings, and homelessness prevention toolsExcellent communication, case management, and customer service skillsAbility to manage a varied caseload independently

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