CRM Product Manager | Salesforce CRM | Product Delivery | Features | Digital Transformation | Hybrid (1 day per week in the Cardiff office) | £50,000-£55,000 We''re supporting a newly formed, fast-growing digital product hub of a global organisation. As part of their continued transformation, they''re hiring a CRM Product Manager to drive internal product solutions that streamline global sales, marketing, onboarding, and customer engagement.The role: You''ll take ownership of Salesforce CRM-based digital tools used by internal teams, manage the full product life cycle, and collaborate with 15+ departments to improve operational efficiency. These are pivotal roles in a highly cross-functional environment, shaping the future of how the organisation engages with their customers around the world.The skills and experience we are looking for:Hands-on experience using Salesforce CRM as the core product platform or another type of CRM (essential)Confident communicator with internal stakeholders across sales, marketing, customer success, and operationsExperience in internal business operations and process improvementProven track record in end-to-end product management, ideally within a complex or global environmentFamiliarity with Agile ways of working and product backlog managementConfident communicator who can engage effectively with both technical and non-technical stakeholdersWorking pattern: Hybrid - 1 day per week in the Cardiff office (or 2 days every fortnight).Alongside the ..... full job details .....