Location: LondonSalary: Market RateSalary band: Dependant upon experienceContract type: Contract/TemporaryDate posted: 30th June 2025Blue Legal is partnering with a leading online legal services provider firm recruiting for a

Client Support Analyst

to join their London office on a 9-month FTC basis. The role involves providing content management and administrative support for existing and new products.The Responsibilities:Work closely with product teams and lawyers to coordinate content development and ensure alignment with business objectives and legal requirements.Update and maintain live product websites within critical timeframes, ensuring accuracy and timeliness of all published content.Draft and send important alerts to clients promptly, maintaining clear communication channels for critical updates.Ensure adherence to service levels and update cycles while monitoring the release of new or updated content to maintain standards.Coordinate and obtain relevant sign-off from product teams and lawyers before publication to live websites, ensuring proper approval processes.Support product teams and lawyers in content development while updating and maintaining intranet sites that promote and manage products and initiatives.The Candidate:Experience supporting lawyers with excellent attention to detail, organizational skills, and a proactive, self-motivated approach capable of working independently under pressure while maintaining high accuracy.Excellent communication and interpersonal skills at all levels, with daily interaction across product, legal, and support teams, and a proven track record of effective teamwork.Strong experience managing complex website content with HTML and XML editing tools, structured data authoring, database creation and maintenance, and the ability to quickly learn new IT applications and develop detailed product knowledge for handling subscriber enquiries.The Recruitment Process – How to get it right!

The cost and time spent recruiting can vary greatly depending on the process adopted. It’s important to know how to optimize your recruitment efforts.Providing executive recruitment, search, and career coaching for legal professionals, as well as business development, marketing, events, PR, and communications professionals.London

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