Business Support Officer

Location: 3 days onsite at the Civic Centre in Walsall Town Centre and 2 days remote.
Working hours: 37 hours per week, Monday - Thursday 8.45am - 5.15pm with 1 hour unpaid break. Friday 8.45am - 4.45pm with 1 hour unpaid break.
Rate of Pay: -13.69 per hour
Duration: Temporary basis, 6 - 9 months with potential to extend.

Opus People Solutions are recruiting for an experienced Business Support Officer on behalf of our Client, Walsall Council on a temporary basis.

Purpose of the Role:
As a Business Support Officer, you will play a key role in ensuring the smooth and efficient operation of the Executive Team. This is a fantastic opportunity to be at the heart of strategic decision-making, providing high-quality administrative and secretarial support that enables our senior leaders to focus on driving the organisation forward.

Key Responsibilities:

• Provide comprehensive secretarial and administrative support across the organisation
• Manage diaries and email correspondence efficiently
• Handle and respond to enquiries via telephone and email with professionalism
• Type letters and reports, take minutes, and manage invoicing tasks
• Create and maintain electronic filing systems
• Deputise for the Chief Executive''s Personal Assistant when required
• Collaborate effectively with colleagues and contribute to a supportive team environment
• Work in compliance with GDPR and Walsall Council''s policies and procedures.

What We''re Looking For:

• A proactive self-starter with the ability to work independently and as part of a team
• Strong interpersonal and customer care skills
• Excellent written and verbal communication abilities
• Highly organised with the ability to prioritise tasks and remain calm under pressure
• Demonstrable experience in a range of business support duties
• Proficiency in Microsoft Office Suite, including, Word, Excel, Outlook, PowerPoint.
• An adaptive individual with flexibility to prioritise urgent workloads to meet a deadline while also good time management skills to complete on going daily tasks.

Qualifications and Experience:

• Substantial experience in secretarial and administrative roles
• NVQ Level 2 in Business Administration or equivalent
• GCSEs (Grades 4-9) in Maths and English or equivalent

If you''re ready to bring your skills and enthusiasm to a team that values professionalism and collaboration, we''d love to hear from you!