Title: Library AssistantLocation: London, UKContract: 1 monthWorking Shift: Full-time/Part-time (1pm to 9:15pm) Role OverviewWe are seeking a proactive and customer-focused Library Assistant to join a dynamic, frontline team delivering high-quality library services. This role is central to ensuring an excellent user experience across library resources, learning spaces, and facilities. The successful candidate will provide professional support to customers both in person and through digital channels, contribute to the smooth operation of collections and technology services, and help maintain a welcoming, inclusive, and well-managed environment.Key ResponsibilitiesCustomer Service and EnquiriesRespond promptly and professionally to customer enquiries in person, online, and via live chat and enquiry management systems.Provide clear guidance on membership, borrowing services, and access to digital library resources.Refer complex or specialist enquiries to senior staff or relevant teams where appropriate.Deliver inclusive, supportive service to a diverse customer base.Collections and Resource SupportSupport borrowing processes across all collections, including Click and Collect services and inter-library loans.Assist in managing print collections, including processing new, withdrawn, lost, and overdue materials.Contribute to maintaining accurate records and documentation in line with established procedures.Digital and IT SupportProvide first-line support for basic IT enquiries ..... full job details .....