AV Engineer ( 40,000 - 50,000 + OT + Benefits)Excellent opportunity for an Experienced AV Service and Installation Engineer to join this leading Audio-Visual Home Automation provider.On-site support to clients, including troubleshooting, fault finding and issue resolution of technology control solutions in the high-end residential sectorMain DutiesManage service tickets taking ownership of the issue until the point of completionEnsuring timely updates with detailed and accurate informationAttend call outs arriving promptly, in a presentable manner.Trouble shooting of client issues and escalation to internal or 3rd party resources as requiredCompletion of Service owned upgrade projectsProvide progress update to the client before leaving the property and demonstrate issue resolution where possibleParticipate in weekly ticket and monthly service reviewsSupport and installation of technology control solutions into the high-end residential sectorExperience of working with Crestron, Lutron, Control 4, Rako etc beneficialClient facing position, working closely with clients and team members ..... full job details .....