This position requires proven, demonstrated, practical experience with ClickUp as part of your experience (2-3 years).If ClickUp is not listed on your CV in your positions, your CV will not be considered, and we will not progress further. Permanent | Surrey (Hybrid - 4 days on-site per week. 1 day work from home)Salary: £35 000 per annumRequirements (ClickUp focused)2-3 years'' experience in an Application Support Analyst role or similar.Proficient with ClickUp, able to setup, update and maintain multiple spaces and workspaces.Providing help and guidance to the end-users as and when required.Defining a problem and applying a problem-solving methodology to prevent repeat occurrences of issues.Purpose of role (ClickUp focused)Provide IT and application support, relating to incidents, requests and queries raised via the IT Service Desk by users.Develop a good working knowledge of one or more business systems and become knowledgeable across all systems for the IT department when corresponding with the business.Provide desktop support to users in divisional offices, site and sales offices and provide support for all business applications.Responsibilities (ClickUp focused)Provide support and guidance to users relating to the day-to-day use of business systems.Conduct all work in accordance with the Service Level Agreements, provide updates proactively and reactively on calls logged in the IT Service Management (ITSM) system.Review and triage all calls allocated in the ITSM to all ..... full job details .....