Direct message the job poster from Gravitas Recruitment Group (Global) LtdWe’re partnering with a not-for-profit that is undergoing a major digital transformation — and they’re looking for a strategic, forward-thinking leader to shape the future of their technical services.They’re now hiring a Head of Technical Services to lead cloud strategy, infrastructure, and cyber security across the business. This is a brand-new role with real scope to influence direction, modernise systems, and embed a culture of innovation and resilience.This is a rare opportunity to step into a newly created leadership role with real autonomy. You’ll be joining a values-led organisation with a clear commercial vision, and given the freedom to develop a digital strategy to meet this vision, and the backing to deliver it. The first 6 months will focus on building and presenting a strategy to the board, implementing a new cyber policy, and unlocking the full potential of their Microsoft stack.Here’s a quick overview of the role:Role:

Head of Technical ServicesContract Type:

PermanentLocation:

Chester – Agile/Hybrid Working (approx. 2–3 days/week on-site)Salary:

£69,187 per annumWorking Pattern:

Full TimeIdeal Experience:Senior IT leadership experience with a strong strategic focusDeep understanding of Microsoft Azure and O365 E5 environmentsStrong grasp of cyber security strategy, trends, and risk mitigation (not hands-on log analysis)Experience with networking, contracts management, and technical project deliveryAbility to build and deliver a technical roadmap aligned to corporate goalsStrong stakeholder engagement – able to translate technical concepts into plain EnglishCoaching leadership style – calm, logical, and collaborativeBonus: Experience stepping up from an IT Manager role, with exposure to varied tech environmentsDay-to-Day:Define and deliver a strategic roadmap for infrastructure, cloud, and cyber securityLeverage the organisation’s Azure environment and E5 licensing to drive valueProvide assurance to the board on cyber security posture and resilienceOversee networking, end-user computing, and technical project deliveryManage contracts and third-party relationshipsLead and mentor a small, busy team (900+ tickets/month) including:Security Analyst (hands-on cyber)Senior Support Analyst (firewalls, MDM)Support the implementation of a new SD-WAN and legacy system migrationsContribute to AI strategy, cloud security reviews, and future tech planningWhat’s on Offer:Flexitime with no core hours – work when you do your best workExcellent benefits including generous holiday, pension, and wellbeing supportA collaborative culture that values innovation, inclusion, and work-life balanceIf this sounds like the role for you, please apply now – shortlisting is already underway!Please note: sponsorship is not available for this position.

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