We are looking for a Technical Support Engineer to join a respected independent school in Central London providing first and second line IT support across a modern Microsoft 365 environment while supporting classroom technology and AV systems used in teaching and events. This Technical Support Engineer role offers a varied technical environment and the opportunity to work closely with a collaborative IT team supporting staff and students.£35,000 - £38,000 per annum London PermanentMain ResponsibilitiesProvide first and second line IT support for users across hardware, software and accountsResolve incidents through the helpdesk ticketing system and maintain accurate recordsSupport Microsoft 365 applications and user access issues including MFA and password resetsTroubleshoot Windows, macOS and iOS devicesSupport classroom technology including interactive displays and AV systemsAssist with AV setup for lessons, events and presentationsSkills and Experience RequiredExperience in a Technical Support Engineer or IT Support roleStrong troubleshooting skills across Windows, macOS or iOS devicesExperience supporting Microsoft 365Experience using IT service desk toolsStrong communication and customer service skillsThis Technical Support Engineer role offers a great opportunity to join a supportive environment while developing your skills across a modern technology stack.If you are an experienced Technical Support Engineer looking for your next challenge in a collaborative IT ..... full job details .....