We have an exciting opportunity for two Triage and Early Interventions Officers to join the Staffordshire Victim Gateway team, working 37.5 hours a week.We are looking for driven individuals, able to deliver a fast-paced and high quality service to victims of crime. The role will be responsible for the ''front door'' of the service; with immediate need, risk assessment and safeguarding at the forefront of every contact. You will answer the public helpline and assess needs, enabling onward referred to specialist services, where necessary.Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?If yes, then we''d love to hear from you What we offer:At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:Flexible working options including hybrid working28 days annual leave plus Bank Holidays, rising to 33 days plus Bank HolidaysAn extra day off for your birthday and options to buy or sell annual leavePension with 5% employer contributionEnhanced sick pay allowances, maternity and paternity paymentsHigh Street, retail, holiday, gym, entertainment and leisure discountsAccess to our financial wellbeing hub and salary deducted financeEmployee assistance programme and wellbeing supportAccess to EDI networks and colleague cafesCycle to ..... full job details .....