Kolt Recruitment are looking for an experienced and customer-focused Service Advisor to join a leading accident repair centre based in West Hampstead. This is an excellent opportunity to join a professional and well-established team offering great earning potential and long-term career progression. Key Responsibilities Act as the main point of contact for customers throughout the repair process Provide updates on vehicle progress and manage customer expectations Liaise with insurance companies, engineers, and internal departments Raise job cards, prepare invoices, and manage repair authorisations Schedule repair work and ensure all documentation is completed accurately Deliver excellent customer service and maintain a professional approach at all times Requirements Previous experience as a Service Advisor within an accident repair or bodyshop environment Strong communication and organisational skills Ability to manage multiple tasks and work under pressure Confident using bodyshop management and estimating systems A positive, customer-focused attitude with excellent attention to detail Salary For more information or to apply, please contact Kolt Recruitment. ..... full job details .....