Technical Support Engineer - HVACR (Heating, Ventilation, Air Conditioning, and Refrigeration) Location: Chessington, UK Salary: 35,000 - 40,000 basicWe''re looking for a Technical Support Engineer with a passion for HVACR to join a forward-thinking team. This office-based role will see you supporting both customers and engineers on-site, troubleshooting technical issues, and helping the sales team deliver the best solutions to clients.This is a great opportunity for someone with technical knowledge in HVACR or thermodynamics, who is organised, customer-focused, and ready to take ownership of their work.What You''ll Be DoingTroubleshooting and resolving hardware, software, and connectivity issues across HVACR productsResponding to customer technical enquiries and providing guidanceSupporting the sales team in identifying the best solutions for clientsMaintaining strong communication with customers and internal teamsManaging technical support processes and ensuring KPIs are metActing as a liaison between the UK market and headquartersUsing CRM and case management tools to track and resolve issuesWhat We''re Looking ForEssential:Technical understanding or experience in HVACR applications or thermodynamicsExcellent organisational skills and ability to prioritise tasksStrong customer focus and communication skillsSelf-motivated and able to work with limited supervisionPositive, proactive attitude and willingness to learnPreferred:Experience in a small team or office ..... full job details .....