Join Our Team as a Senior IT Engineer in Leeds!Are you a skilled IT professional with a passion for problem-solving and a knack for delivering top-notch technical support? We are seeking a talented and motivated Senior IT Engineer to join our company. Position: 3rd Line / Senior Support EngineerLocation: LeedsType: PermanentSalary: 35,000 - 38,000 About Us:We are a leading MSP dedicated to providing exceptional IT services and support to a diverse range of clients. Our mission is to empower businesses by ensuring their IT infrastructure and systems runs smoothly and efficiently. As we continue to grow, we are looking for a dynamic individual to join our team and help us maintain our high standards of service in our own Internal IT function. Key Responsibilities:Provide 3rd Line Technical Support, act as an escalation point for 1st and 2nd Line TeamsAssist with the implementation and maintenance of IT systems.Liaise with 1st line and 2nd Line support and other team members to ensure timely resolution of issues.Act as a key member of the team in planning, delivering, and leading on IT Projects. What We''re Looking For:Proven experience in a 2nd/3rd line support roleStrong knowledge of Windows and Mac operating systems.Experience with networking technologies (LAN, WAN, VPN, firewalls).Cyber Essentials Plus exposureProficiency in Active Directory, Office 365, and Exchange.Experience in supporting 1st and 2nd Line teams / acting as an escalation pointExcellent problem-solving ..... full job details .....