Customer Service Coordinator6 month contract MarlowWe re supporting a growing technical business in Marlow that is looking for a Customer Service Coordinator to join their team. This position acts as the key link between customers, sales, and internal operations, ensuring orders flow smoothly, issues are resolved quickly, and clients receive exceptional service every step of the way.What you ll be doingActing as the main point of contact for customer enquiries and updatesProcessing and validating sales orders, ensuring accuracy and alignment with quotesCoordinating with operations, engineering, and sales to maintain seamless order progressionProviding regular order status updates to customers and internal teamsManaging customer complaints professionally and driving timely resolutionsSupporting KPIs relating to order accuracy, arrears management, and business performanceHandling inbound calls, emails, and general customer communicationMaintaining and updating business systems (CRM, ERP, MRP)What we re looking forExperience in a customer service or sales support environmentStrong communication skills written, verbal, and phone-basedConfident using Microsoft Office and business systems (CRM/ERP/MRP)High accuracy and attention to detail when processing dataAbility to manage multiple tasks and interactions across different departmentsA proactive, problem-solving mindset with strong customer orientation Why this role?This is a great opportunity to join a collaborative team where ..... full job details .....