Job Title: IT Support Engineer (3-Month Contract) Location: London Rate: £145/day - Inside IR35 Umbrella contractors only Contract Length: 3 months Start Date: ASAP We are seeking an IT Support Technician with basic troubleshooting skills to provide technical assistance to end-users. The ideal candidate will have strong communication abilities, a systematic approach to problem-solving, and experience working with various operating systems and hardware. Key Responsibilities: Provide technical support for desktops, laptops, printers, scanners, and network devices (Routers, Switches, access points, and VPN equipment). Troubleshoot and resolve hardware and software issues following set instructions. Assist with installation, configuration, and troubleshooting of standard software on workstations, including IMAC (Install, Move, Add, Change) activities. Support users with Windows (all versions), Mac, and other operating systems. Effectively manage time to handle multiple tasks efficiently. Communicate effectively with end-users and operational teams through professional oral and telephone communication. Key Skills andamp; Requirements: Basic troubleshooting and analytical skills. Strong oral and telephone communication skills. Ability to gather information systematically and identify user needs. Experience in providing end-user IT support in a professional setting. Ability to work effectively within a team and independently. ..... full job details .....