Poolhall Recruitment are hiring a Commercial Manager to take full ownership of sales and revenue growth for a small but ambitious marketing agency in Birmingham. As a Commercial Manager, you ll take full ownership of the sales system end-to-end, ensuring that revenue goals are met and growth is predictable. You ll reduce founder involvement in day-to-day sales decisions by managing strategy, pipeline, and commercial negotiations autonomously. This is a senior, hands-on, commercially-focused role, not an account management, client services, or project coordination position. Your work directly drives the agency s growth and financial success. What you ll be responsible for: Owning the sales and revenue function across the agency, translating growth objectives into actionable pipelines and priorities. Designing and implementing scalable sales systems, processes, and CRM workflows to drive efficiency and predictability. Leading new business acquisition, including outbound prospecting, inbound lead conversion, and high-value commercial negotiations. Forecasting revenue, monitoring pipeline performance, and reporting outcomes to leadership. Identifying opportunities for upsell, cross-sell, and long-term commercial growth. Collaborating with marketing, delivery, and leadership teams to ensure commercial goals align with wider agency strategy. Acting as the senior commercial decision-maker for pricing, proposals, and contracts. Requirements: Experience and capability Proven ..... full job details .....