Do you have previous computer experience?Ready to use your analytical skills to make a real difference in healthcare?We''re seeking a Complaints Investigators to join our team at a leading global medical device and health care company based in Witney, Oxfordshire.What You''ll Do:Investigate Product Returns: You''ll play a crucial role in ensuring the highest quality standards by conducting thorough investigations into customer-returned products, meticulously identifying the root cause of any issues. (This is not a customer service role; you won''t be handling customer calls!)Uncover Trends: You''ll utilise our advanced computer systems to analyse data, identifying trends and patterns in product complaints to proactively prevent future issues.Drive Efficiency: You''ll actively contribute to improving processes, implementing new and enhanced procedures to increase efficiency and effectiveness.Collaborate for Success: You''ll communicate professionally with colleagues worldwide, sharing insights and collaborating on team goals.Stay Ahead of the Curve: You''ll stay informed about new product developments and actively participate in ensuring complaint readiness activities before launch.Be a Problem Solver: You''ll leverage your analytical skills to pinpoint trends in product complaints and bring these to the attention of management for further investigation.What We Offer:Meaningful Work: Make a real difference in people''s lives by ensuring the quality and safety of essential ..... full job details .....