Culina Group is a market-leading ambient and chilled food and drink third party logistics specialist. We provide warehouse and distribution alongside fresh, food manufacturing, co-packing and bonded divisions, working in partnership with some of the biggest household names in the food and drink sector. With over 20 million square feet of warehousing spread across 100+ depots, we employ in excess of 22,000 people to ensure that our 2.2 million deliveries reach the correct location. Our extensive network enables us to provide a comprehensive supply chain management service covering the whole of the UK and Ireland. Job Description As a Collections Analyst, you will ensure prompt turnover of debtors into cash through proactive collection strategies whilst also ensuring the accurate and timely processing of customer payments supporting the overall efficiency of the order to cash function. You will always provide an excellent level of customer service to both your internal and external stakeholders offering clear and accurate communication throughout the collections and query resolution process. Key duties of a Collections Analyst: Chase customer payments via calls, emails and using Dunning process, ensuring timely collection of debtApply customer payments in a timely manner, ensuring accuracy and compliance with company policies Pro-actively resolve unallocated cash and deductions to ensure sales ledger is accurately reflected Negotiate payment plans with customers where ..... full job details .....