A Council in London are seeking a Platform Specialist to ensure the day to day running of the Council production servers, operating system, cloud environments, Office 365 collaboration applications, SAAS applications, Council''s network, backups and internet security infrastructure while ensuring high levels of systems availability. RequirementsThe post holder will act as a subject matter expert in their expertise area and provide advice to other ICT team members, participate in technology strategic activities, help in formulating technology roadmaps and create a good governance structure to ensure Councils investment on technologies are fully utilised. Manage the Technical Support team on a day to day basis (including agency and contract staff), task allocation, resource planning and monitoring staff work by providing technical advice and mentoring. The post holder is also expected to ensure that the calls escalation from other ICT Support Teams are handled in a professional manner by ensuring end users are kept up to date on the progress of the call and the call is completed in a prompt and efficient manner. This postholder will have an influence over 4m on day to day operational contracts and another 4m over Capital projects. This sum may vary over time depending on the transformation agenda of the Council. Participate and lead daily team meetings to ensure all staff are fully supported in their work, provide technical guidance in assisting them to fulfil their daily ..... full job details .....