IT Support TechnicianOnsite positionAre you a proactive, hands-on IT professional with a passion for problem-solving and supporting users in a fast-paced environment? We''re looking for an IT Support Technician to join our client in Gillingham, Kent.This office-based role is ideal for someone who combines technical expertise with a customer-first mindset, thrives on variety, and wants to play a key part in keeping an expanding business running smoothly.Role responsibilities: Acting as the first point of contact for IT issues, logging and resolving critical problems to minimise disruption to the businessSupporting a range of hardware, software, and telecoms systemsCoordinating with third-party providers, including fault logging and onsite engineer supportMaintaining hardware installations and managing device setups and movesKeeping an eye on IT security risks and escalating potential threatsContributing to special IT projects and ad-hoc duties as neededMaintaining tidy, safe working environments in line with Health and Safety policies This is a broad and varied role, so we''re looking for someone who''s flexible, curious, and enjoys learning on the job.Skills andamp; Experience required: Solid understanding of PC hardware and diagnosticsKnowledge of IP Networking, subnetting, VLANs, Routers andamp; SwitchesBasic Windows Server and Active Directory experienceProficient in Windows 10/11, Microsoft Office, folder sharing, and computer imagingFamiliarity with Service-Now or ..... full job details .....