Job Title: Senior Business Administrator

Location: Lewes, East Sussex (Hybrid working, 3 days office / 2 remote, after training)

Hourly rate -13.47 PAYE / -17.27 Umbrella per hour

Contract Length: 3-month contract (possibility of extension)

Working Pattern: Full Time, Monday - Friday, 37 hours

ASAP Start

Duties will include:
Phone cover, providing excellent customer service to calls from parents, schools and external professionals.
Processing Education, Health and Care Needs applications within statutory and internal deadlines whilst adhering to strict GDPR policies. This will involve information gathering to ensure that all professionals who have been involved in the applicants educational career to date are contacted to request their input as part of the application process.
Processing and recording incoming annual review paperwork from children/young people''s schools who have an Education, Health and Care Plan in place.
Bundle preparation of received paperwork to be submitted to the Local Authority for a decision on whether a needs assessment/EHCP agreement is required.

Essential experience includes:
Excellent customer service skills who remain calm when dealing with distressed or angry callers.
Good IT skills and ability to learn new packages/processes
GDPR knowledge

Desired experience includes:
Previous experience of using Liquid Logic
Good diary management skills

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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