Due to continued expansion, we are seeking an experienced and driven Lettings Manager to join a dynamic and established property agent with a strong reputation for delivering exceptional service to landlords and tenants, to lead their lettings department and drive business growth.Location: Purley / Croydon areaSalary: up to £38000 depending on qualifications and experience + commission + bonus incentivesHours: Monday to Friday 8:30am to 6pm, Saturdays 9am to 3:30pm As Lettings Manager, you will be responsible for overseeing the lettings team, generating new business, managing landlord relationships, and ensuring compliance with all relevant legislation. This is an exciting opportunity for an ambitious professional looking to take ownership of a thriving portfolio.Key ResponsibilitiesLead, motivate, and develop the lettings teamGrow and maintain a strong lettings portfolioGenerate new landlord instructions and business opportunitiesConduct market appraisals and property valuationsOversee tenancy progression and ensure compliance with current legislationMaintain strong relationships with landlords and tenantsMonitor KPIs and drive performance to exceed targetsEnsure exceptional customer service standardsRequirementsProven experience in residential lettings (minimum 2-3 years)Ideally ARLA qualified but not essential Previous management or senior negotiator experience preferredStrong knowledge of lettings legislation and complianceExcellent communication and negotiation ..... full job details .....