Role: Front Office Duty ManagerLocation: London SW5Salary / Rate of pay: Up to 35,000 p.a. Are you a confident, professional and service-oriented Front Office Duty Manager? If so, we at Platinum Recruitment are working with a client located in the heart of London who is seeking someone permanently for their self-contained apartments! What''s on offer? Salary up to 35,000 p.a., depending on experienceThe typical schedule will be 4 days on and 4 days offShifts from 7am to 7pm on a rotational basisExtra days will be paid in lieu of or overtimeA supportive and elegant working environment Why choose our Client based in London SW5?You will have the fantastic opportunity of working for a company that is expanding, offering a unique blend of elegance, privacy and comfort. Their self-contained accommodation are designed for the discerning guests seeking a refined experience, and take pride in delivering exceptional service with a personal touch Duty Manager Responsibilities:Manage daily operations, ensuring the highest standards of service and efficiency.Provide exceptional customer service as the primary point of contact for guests, addressing inquiries, complaints, and requests promptly and professionally.Oversee the arrival and departure processes, ensuring a seamless experience for guests. Handle guest rooming and invoicing accurately.Conduct thorough inspections of apartments before and after guest stays to ensure cleanliness and maintenance standards are met.Communicate ..... full job details .....