Social Housing Assessment and Lettings OfficerRate of pay: 21.41 PAYE or 28.19 UmbrellaLocation: Hybrid (3 days a week in the office)Job Type: Full-time temp till August 2026 with possible extension We are seeking a dedicated Social Housing Assessment and Lettings Officer. This role is crucial for investigating and assessing housing applications under various housing acts, managing the choice-based lettings service, and contributing to the optimal use of housing stock. The successful candidate will play a key role in ensuring efficient housing allocation and maintaining high service standards.Day-to-day of the role:Investigate and assess all housing applications in accordance with relevant legislation, including conducting interviews, making enquiries, and performing home visits.Prioritise applicants and manage the allocation process in line with policy, including writing decision letters and handling appeals.Support the management of the choice-based lettings system, including property advertising and applicant bidding.Coordinate with the Housing Management Team on various housing processes such as mutual exchanges and tenancy terminations.Provide comprehensive advice to households about their housing options and the implications of their choices.Maintain accurate records and data on housing applications and allocations using various IT systems.Handle enquiries and complaints from clients and professionals, ensuring all communications are managed effectively.Engage in ..... full job details .....