We have a fantastic opportunity for full-time Ambulance Care Assistants to join our team based in

Burton, Staffordshire.

About the RoleAn Ambulance Care Assistant (ACA) is a rewarding role, helping individuals in need and making a positive difference in their lives. Your main responsibility will be transporting elderly, sick, and vulnerable service users to and from medical appointments and between healthcare facilities. This may involve working in two-person crews or alone, so a full UK driving license and good physical fitness are essential.

Position DetailsThis is a full-time position working 4 x 11-hour shifts per week, covering various days including weekends. Please only apply if you can commit to these hours.

Benefits

Life Assurance (£5,000)

24/7 online/telephone GP consultations and prescriptions

Second opinion medical support

Cash-plan benefits (dental, optical, chiropody)

Mental health, physiotherapy, and legal advice services

Financial guidance on retirement, taxes, and benefits

Long Service Recognition Scheme

Values-based Internal Recognition Scheme with rewards

Refer a Friend recruitment incentive

Support from the EMED foundation

Paid holidays

Pension Scheme

Blue Light Card

Uniform provided

Employee Assistance Programme (EAP)

Flu vaccination campaign

Additional Duties

Transporting ''end of life'' service users with empathy

Communicating effectively with patients and relatives

Lifting and securing service users in and out of ambulances

Handover of patients at treatment centers or to family

Transferring patients in hospital and during flights

Assisting with challenging behavior and mental health issues

Maintaining ambulance safety, cleanliness, and tidiness

Candidate Requirements

Commitment to patient care

Effective communication skills

Calm, careful driver with no more than three penalty points

Teamwork and collaboration skills

Physical fitness for patient handling

Enhanced DBS check (company funded)

Flexibility to work shifts

Knowledge of local area

Additional InformationThis role requires pre-employment checks and full employment history details. HMRC records may assist in preparation.

Our ValuesCollaborative

– working as one team to meet needs.

Agile

– listening, learning, and adapting.

Reliable

– acting with integrity and responsibility.

Empowered

– delivering high-quality service with confidence.

About UsEMED Group, formed from the merger of ERS Medical and E-Zec Medical, is the largest Patient Transport and Care Partner to the NHS, with around 4,000 colleagues across 60 depots. We aim to enhance patient care transport services and promote equality, diversity, and inclusion in our workforce.

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