Job Title: Internal Sales SupportLocation: Sheffield, S4Salary: CompetitiveJob type: Permanent, Full Time - Monday to Friday - 42.5hrs per weekKyocera delivers expert tooling solutions and comprehensive sales support across multiple industries, providing both standard and custom-engineered tools along with other industrial consumables.We are now seeking a customer-oriented individual with at least 2 years of customer service experience to support our engineering customers. You will manage enquiries, prepare and follow up on sales quotations, process orders, and assist with product selection, all while fostering strong customer relationships. If you have excellent communication skills, a proactive attitude, and can manage multiple tasks efficiently, we want you!About the roleIn this office-based role you will be expected to use either your previous sales customer service or general engineering experience to meet and exceed our customer''s expectations, fostering long-term relationships that encourage repeat business. The role will include, but not be limited to:Handling customer enquiries via e-mail, telephone and through our external sales teamPreparing and following up on sales quotationsProcessing orders, tracking progress, and assisting customers with product selectionAbout youMinimum of 2 years'' experience in sales/customer service (industrial/tooling experience a plus)Effective communication skills with a confident telephone mannerCommercially astute with a ''can-do'' ..... full job details .....