Job Advertisement: Senior Credit Controller
Location: Bradford, West Yorkshire
Salary: -33,000 per annum
Job Type: Full-time, Permanent

A leading distributor in the ethnic food industry and home to the well-known Heera brand, is seeking an experienced Senior Credit Controller to join our growing finance team based at our Bradford headquarters.

This is an exciting opportunity for a proactive and relationship-focused professional who thrives in a fast-paced credit control environment. Fluency in Urdu, Punjabi, or Hindi (spoken) is essential to support our diverse UK-wide customer base effectively.

Key Responsibilities:

• Manage a portfolio of key customer accounts, ensuring timely collection of outstanding payments

• Develop and maintain strong relationships with customers through professional and effective communication

• Resolve customer queries and disputes promptly and diplomatically

• Provide accurate aged debtor analysis and contribute to cash flow forecasting

• Collaborate with internal departments including Sales and Customer Service to resolve issues efficiently

• Mentor and support junior team members

• Contribute to the continuous improvement of credit control processes

Person Specification:

• Proven experience in Credit Control or Accounts Receivable

• Intermediate spoken proficiency in Urdu, Punjabi, or Hindi (written ability is advantageous)

• Excellent communication, negotiation, and interpersonal skills

• Basic proficiency in Microsoft Excel (data entry, simple formulas, spreadsheet management)

• Experience with accounting software such as Sage, SAP, or similar

• Highly organised, detail-oriented, and commercially aware

• Team player with a collaborative approach and an understanding of multicultural environments