User Researcher - DV Clearance is required (UK Public Sector, Classified Programme)£760 per day Inside IR35 Hybrid (London and South of England)I''m currently looking for a senior User Researcher to join a highly classified UK public sector programme delivering a critical national capability. This is a hands-on, delivery-focused role where your work directly informs business change, onboarding, operational processes, and service design in a secure environment. This isn''t a theory-heavy or UI-led UX role. You''ll be embedded with delivery teams and senior stakeholders, spending your time understanding how people really work, the constraints they operate under, and what needs to change to make services function effectively.What you''ll be working onYou''ll plan and conduct qualitative user research onsite in classified environments, working closely with senior civilian and operational stakeholders. You''ll translate what you learn into practical, decision-ready outputs that feed directly into delivery.Your day-to-day will include:Conducting user research with constrained and specialist user groupsEngaging confidently with senior stakeholders who don''t "speak UX"Producing personas, journey maps, and process models that reflect real operationsTurning research into business change assessments, onboarding and IMPEX outputsSupporting service wrap and operational designDocumenting findings using approved, secure systemsWorking as part of an Agile delivery teamWhat you''ll need to ..... full job details .....