Client Onboarding Specialist
Job Advertisement: Client Onboarding SpecialistAre you a dynamic professional with a knack for client onboarding? Do you thrive in fast-paced environments and excel at stakeholder management? If so, we have an exciting opportunity for you! Join our client, a leading financial institution, as a Client Onboarding Specialist in Chester!Position Details:Contract Type: 12 monthsAnnual Salary: 36,000Working Pattern: Full Time (Monday to Friday, 9am to 5pm; flexibility required during busy periods)Commute: Must be within a 45-minute commute to Chester (first 3 months office-based)As a Client Onboarding Specialist, you will play a crucial role in ensuring a seamless onboarding experience for clients utilising cash management solutions. Your skills will shine as you manage projects, communicate effectively, and deliver exceptional service.Key Responsibilities:Oversee client implementations from start to finish across cash management solutions.Collaborate with clients to establish project timelines, provide updates, and mitigate potential risks.Tailor onboarding approaches to meet client needs, employing project management routines for larger-scale deliverables.Lead conference calls with clients and internal stakeholders to drive progress and promptly resolve issues.Coordinate with internal teams to ensure timely onboarding and influence positive outcomes.Maintain accurate documentation and audit trails through effective product and service setups.Keep stakeholders informed of ..... full job details .....
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