Service Coordinator (Field Operations)Location: Hemel HempsteadSalary: 27,000 Hours: 8:30am - 5:30pm Monday - Friday, Hybrid About the CompanyWe are recruiting on behalf of a well-established and rapidly growing business that operates a nationwide network of technical equipment and services.Due to continued growth, they are looking for a proactive and organised Service Coordinator to join their busy operations team.This is a fantastic opportunity for someone who enjoys problem solving, coordinating engineers, working in a fast-paced environment and providing excellent customer service.The RoleWorking as part of a busy operations team, you will be responsible for coordinating field engineers, managing service requests and ensuring work is completed within agreed service levels.You''ll work closely with engineers, contractors and internal departments to ensure issues are resolved efficiently whilst keeping accurate records and providing regular updates throughout the process.Key ResponsibilitiesCoordinating field engineers across the UKRaising, updating and prioritising service ticketsScheduling work and allocating jobs to the appropriate engineersLiaising with third-party contractors and service providersMonitoring service requests and ensuring SLA targets are achievedProducing and updating daily operational reportsResponding to enquiries from internal departmentsMaintaining accurate records and system documentationSupporting operational planning and service ..... full job details .....