Customer Service / Internal Sales Executive
Customer Service / Internal Sales Executive Are you customer centric, personable, a proactive self-starter with exceptional communication skills?If so, we have an exciting opportunity providing first class customer service to existing and previous customers.Salary: up to £28,000Location: office based (OX11 7HP)Hours of work: 36.6 hours (Mon - Fri)Holiday: 30 days (inc. bank holidays)About UsWe are a market-leading wholesale distributor of hoses and couplings, supplying a variety of high-quality products to the chemical, pharmaceutical, nuclear and food and beverage industries worldwide.We are looking for a Customer Service / Internal Sales Executive to join our team. This person will play an essential role in relationship management, providing a first-class order processing experience, handling queries, resolving problems and maintaining timely communication throughout. The Customer Service / Internal Sales Executive will also reach out to inactive customers, building relationships to generate further sales.Duties and ResponsibilitiesProvide prompt and efficient telephone advice and support to customersAdvise on shipments, delays and order updatesProcess sales orders, quotes and enquiriesSet up new customer accountsManage all relevant compliance paperworkProvide support to the Technical Sales team as neededExperience and SkillsExcellent written and verbal communication skillsAble to maintain professionalism under pressureEffective at upselling and cross-sellingAble to ..... full job details .....
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